Frequently Asked Questions:

We are completely aware whether you're new to vaping or a current user, there may be questions or curiosities associated with electronic cigarettes. We have listed below many regularly asked questions, however if you need any other queries answering please use our 'contact us' page and we'll be only too pleased to help out.

Q. What are the positive of smoking electronic cigarettes over tobacco based cigarettes?
A. Tobacco based cigarettes contain a combination of up to 4000 chemicals which, can include carbon monoxide, arsenic and tar. E-Cigarettes DON'T!

Q. How do I know when the Coil needs changing or how long does it last?
A. There are a number of signals, which indicate the Coil needs to be changed. Vapour volume will decrease though there may still be some visible vapour present, but the flavour will change and result in the loss of nicotine delivery sensation. The flavour may become slightly bitter when depleted. Always make sure your battery is charged sufficiently before changing the filter. An undercharged battery can also lead to loss of vapour.

Q. What are the ingredients in the cartomizer/refills/tips?
A. The liquid in all E-Liquids is made up of tobacco/Artificial extract flavouring, liquid-nicotine (when ordered), vegetable and propylene glycol.

Q. Why do you use vegetable & propylene glycol?
A. We feel that using these substances would be a preferred choice for our customers and it gives the best vape experience.

Q. What is vegetable glycol and is it harmful to me?
A. It's a carbohydrate that is normally sourced from plant oils. Vegetable glycol can be found in toothpaste for example.

Q. What is propylene glycol and is it harmful to me?
A. It's a colourless, nearly odourless, clear, viscous liquid with a faintly sweet taste. Propylene glycol can be found in smoke machines at night clubs and used as a food additive with the E number E1520.

Q. How is the vapour made?
A. When air is drawn into the chamber prior to passing through the nicotine cartridge of the electronic cigarette which combines the heated air and nicotine to give you the same feeling as smoking. The vapour tastes and feels just like the smoke from a normal cigarette.

Q. Does the vapour smell or leave a smell in the air?
A. The vapour is odourless and dissipates within seconds. It doesn't linger unlike cigarette smoke. It doesn't give you 'smokers breath' or leave your hands and clothes smelling of cigarettes either.

Q. Can I Smoke E-Cigs anywhere?
A. As electronic cigarettes do not fall under the 'public smoking ban' theoretically yes you can. However at the discretion of the venue you are in.

Q. How long does it take to recharge a Kit?
A. Every E-Cig usually comes with some charge, however when your rechargeable version needs a top up, this can normally be achieved in approximately 2-3 hours (depending on the kit)

Q. What are the TPD Regulations
A. As you may be aware the Electronic Cigarette industry, since May 20th, is regulated in the UK and across Europe. We now fall under The Tobacco Products Directive (TPD), which is an updated version of the EU Directive. 

The main reason for these regulations is to promote product safety and to ensure consumers aware that they are purchasing products that contain nicotine. In addition to this, the regulations are in place to ensure that only people over 18+ are purchasing and using e-cigarettes and e-cigarette related products.

Some of the effects that this has on the consumer are as follows:

  • Any E-liquid that contains Nicotine may only be sold in 10ml, child proof and unbreakable bottles. 
  • The max capacity of a Tank is 2ml. The tank must comply with further regulations and have apropiate warning labels on them. 
  • Nicotine amount is now restricted to a max level of 20mg/ml

Further information regarding the regulations can be found on the Goverment website.  


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